Refund policy
Return and Refund Policy
Eligibility
Returns and replacements are accepted only if the item you received is damaged or incorrect (not what you ordered). You must notify us within 24 hours of delivery.
Proof required
Send clear photos or an unboxing video showing the damage or the wrong item, along with your order number.
Not eligible
- Change of mind or no longer needed
- Items that have been opened, used, or partially used, unless damaged or incorrect on arrival
- Damage caused by misuse or improper storage
- Requests made after 24 hours of delivery
How to request
- Contact us on WhatsApp at 03248678215 or by email at homicare.space@gmail.com with your order number and proof.
- We will review your request within [24-48] hours.
- If approved, we will send a replacement or issue a refund at no extra cost to you.
Refunds
All orders are paid by Cash on Delivery. Approved refunds are paid by JazzCash or Easypaisa only, within [5-7] working days of approval. Please provide your account details when requested.